Where do we deliver?
Haji Rafiq General Store delivers around Peoples Colony No. 1, Faisalabad, and the nearby blocks. When you enter your address at checkout, the site checks it against the shop’s delivery area. If your street is outside it, you can still choose pickup.
Delivery or pickup
- Home delivery in a 2-hour time slot you choose at checkout.
- Pickup at the counter at Shop 14, Main Bazar, Peoples Colony No. 1. Your order is packed and kept ready. Opening hours are on the store page.
Fees, minimum order and slots
Delivery fee, minimum order value and the list of available slots come live from the shop’s SmartPOS Hub system. They are shown at checkout before you confirm, so there are no surprises at the door. Because they are live, they can change with the area, the day and how busy the shop is. We do not list fixed amounts on this page for that reason.
What happens when?
| Step | What happens | What you see |
|---|---|---|
| Order placed | Your order reaches the shop’s till, with your slot and address. | A confirmation screen and order number. |
| Packed | Items are picked from the shelf, loose items are weighed and dates are checked. | Status changes to packed on the track page. |
| Out for delivery | The rider leaves the shop with your bag inside your chosen slot. | Status changes to out for delivery. |
| Delivered | You check the bag at the door and pay for what you keep. | Status changes to delivered. |
For pickup, the “out for delivery” step is replaced by ready for pickup.
Loose items and weights
Loose goods such as daal, rice, sugar and besan are weighed on the shop scale when your order is packed. The bill shows the weight. If a bag is short when you check it, it is re-weighed and the difference is sent. See the returns policy.
If something is out of stock
Stock on the site is the same stock as the counter, so this is rare. If it does happen between your order and packing, the shop will call or WhatsApp you to offer a similar item or remove it from the bill.
Paying on delivery
Cash on delivery is the default. Bank or mobile-wallet transfer is shown at checkout only if the shop has switched it on. Please keep change ready where you can.
Missed deliveries
If nobody is home, the rider will try to call you. If the delivery cannot be completed, the shop will contact you to arrange a new slot or pickup.
This is a demo store
This website is a demonstration built on SmartPOS Hub. Orders placed here are not packed or delivered. See the disclaimer.
Questions
Call or WhatsApp the shop from the contact page, or read the FAQ.